EMAIL: CALL: 1 877 579 SHIP (7447) | Phone: 1 210 852 2044
WLCVacations, LLC acts only as the booking agents for the owners/operators of your selected cruise/tour and your contract is with these owners. As agents for the owners, WLCVacations, LLC is not liable for any failure to perform or improper performance of any service(s) or obligation(s) by the owners or for any act(s) or omission(s) of the owners or their employees, agents or suppliers. WLCVacations, LLC does of course accept responsibility for the acts and omissions of its own employees providing they were at the time acting within the scope of their employment.
Passengers wishing to make a reservation must submit the required deposit as indicated on the invoice-booking form. By doing so, the passenger confirms that he/she has read, understands and agrees to these Terms & Conditions. One guest must handle all booking arrangements for a group in order to qualify for a group rate. The person who makes the booking is responsible on behalf of everyone included in the booking and any passenger signing on behalf of a group warrants that he/she is authorized so to do. Each member of any such group shall be bound by that signature. Final balance is payable prior to departure date as indicated on the invoice-booking form. All reservations are subject to cancellation if payments are not received by the due date and penalties will apply as per cancellation charges below.
Provisions shall be subject to the Terms and Conditions of the cruise/tour operator for your trip. A copy of all Conditions applicable to your journey is available at time of booking and at any time thereafter.
All reservations are subject to cancellation if payments are not received by the due date and penalties will apply as per cancellation charges of the cruise/tour operator for your trip. Cancellations must be received in writing for any refunds, if applicable.
Insurance: Accident & Health Insurance and Trip Cancellation Insurance are recommended for all guests and tours. Please ask for details on our specially-designed Passenger Travel Protection Program at time of booking.
Special requests such as bedding requests and special dietary needs should be advised at time of booking. Please note that every effort will be made to ensure your special requests; however, they cannot be guaranteed.
The passenger represents that neither he nor she nor anyone travelling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the program.
The passenger expressly agrees that he /she shall abide by the safety instructions as given out by the crew and operator, that he/she shall not operate or seek to operate any vehicle owned or operated by a boat, hotel or other service provider except bicycles and such that are provided for the express use of the passengers, that he/she shall indemnify and hold harmless WLCVacations, LLC, its employees, agents, representatives and assigns against any and all liabilities, costs and expenses which may be incurred in connection with any claims, suits or any cause of action regarding injury or loss to person or property sustained by him/her, a third party, directly or indirectly, arising out of events, acts or omissions, no matter how caused or created, that occur during the course of a cruise or tour.
Acceptance of the booking and submission of deposit implies acceptance of these specific Terms and Conditions.
LIMITS OF RESPONSIBILITY OF WLCVACATIONS
WLCVacations, LLC Inc., its employees, representatives, agents and/or assigns acts only as agent to provide transportation, accommodation and other related goods or services for your trip by purchasing them from independent operators and suppliers. All such persons and entities are independent contractors. As a result, WLCVacations, LLC is not liable for any negligent or willful act of any such person or entity or any third person and assumes no responsibility or liability in any circumstances for acts or omissions connected therewith.
In addition and without limitation, WLCVacations, LLC is not liable or responsible for any injury, loss, death, inconvenience, delay or damage to personal property occasioned by theft, vandalism, fire, water, weather conditions, explosion, or any cause whatsoever, whether foreseeable or unforeseeable, or arising out of or in connection with the acts or omissions of any third party, regardless of the relationship, if any, between such third party and the passenger or WLCVacations, LLC, or resulting from but not limited to Acts of God or force majeure, illness, diseases, acts of war, civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, delay or failure of an operator or contractor and any other event that is beyond the control of WLCVacations, LLC.
WEB SITE ACCURACY
Every effort has been made to ensure the accuracy of descriptions and information contained on the WLCVacations, LLC Web Site and affiliates. However, circumstances may subsequently change and in the vent of any significant or long term changes you will be informed of these at the time of booking or as soon as reasonably possible if there is time before your departure.
These Terms and Conditions supersede and cancel all prior communications and agreements, whether written or oral express or implied. Any inquiries, claims or general complaints by the passenger relating to the service provided by WLCVacations, LLC must be submitted in writing to WLCVacations, LLC Head Office within 30 days of the completion of the cruise / tour, and must contain detailed and evidentiary information.
GOVERNING LAW & ARBITRATION AGREEMENT
Any controversy or claim relating in any way to these Terms and Conditions, to the limits on the responsibility clause of WLCVacations, LLC, to any information relating in any way to the trip, to the trip itself, or to any products or services related to it, shall be settled solely and exclusively in San Antonio, Texas and the Courts of Justice of San Antonio, Texas shall have exclusive jurisdiction to determine any dispute arising out of them.